FREQUENTLY ASKED QUESTIONS
Q: Are reservations required?
A: Reservations are highly recommended, but walk-ins are welcome. Guests can make reservations through our online booking system, Tock. After opens at 4 p.m. Tuesday through Saturday.
Q: When do reservations become available?
A: We take reservations two months in advance, typically releasing reservations at 9 a.m. Central Time on the first Tuesday of each month. For example, February reservations will be released on the first Tuesday in December. We will announce reminders in our Insiders Club newsletter, which you can sign up for on our home page. Reservations are made through our online booking system, Tock. We recommend creating a Tock profile before the reservation release date.
Q: Is a reservation deposit required?
A: Reservations require a $50 deposit per person, which will be automatically refunded when you check in on the night of your visit.
Q: How close is After to Ever restaurant?
A: After is right next door to Ever.
Q: How can I add an After reservation to my Ever reservation?
A: Please book your Ever and After reservations separately on Tock.
Q: Does After serve food?
A: Yes, our lounge menu features caviar as well as grilled bites and small plates. Food is served until 10 p.m. Tuesday - Thursday. On Fridays and Saturdays, we offer a late-night menu from 10 p.m. to midnight.
Q: How long does my reservation last?
A: Your seats are reserved for two hours.
Q: What if I’m running late?
A: We will hold your seats for 15 minutes. Please let us know if you are running late but are still planning to come by emailing email@example.com
Q: Does After sell gift cards?
A: Yes. We sell e-gift cards redeemable at After on the night of your experience. Please visit this page to buy an After e-gift card. Note: The Tock system does not accept After gift cards as payment for a reservation deposit. And After reserves the right to limit gift card use to one per reservation.
Q: Do you accommodate food allergies or dietary restrictions?
A: We will try to accommodate dietary restrictions and allergies but cannot guarantee we will be able to. Please tell us about allergies when you are ordering.
Q: My plans have changed, can I cancel or postpone my reservation?
A: All deposits are final and non-refundable. If you would like to transfer your reservation, please visit Tock's help center.
Q: What are my transportation options?
A: After is located in the West Fulton Market area of the West Loop, at 1338 W. Fulton St. in Chicago.The closest L stop is the Ashland stop on the Pink and Green Lines. Taxies, Lyft and Uber serve the area. There is a parking lot in the building. Its entrance is on Ada, a half-block north of the intersection of Fulton and Ada Streets. Please note that beginning in April 2023, the two left-hand inbound lanes of the Kennedy Expressway from the Edens Expressway to Ohio Street will be closed for 3 years. Please allow for extra travel time.
Q: Is there a dress code?
A: There is no dress code at After. We do find that most of our guests wear business casual/cocktail attire, but wear whatever you are comfortable in.
Q: Why am I being charged a service charge?
A: We include a 3% service charge as part of your experience. This charge helps provide benefits for our employees. Gratuity paid on the evening of your reservation is at the discretion of each guest and is greatly appreciated. 100% of any gratuity is paid to non-salaried, front-of-house employees who are directly in service of customers in strict accordance with the Fair Labor Standards Act.
Q: Is there a waitlist?
A: Yes, if your desired reservation is unavailable, an option to be placed on a waitlist is available through Tock.
Q: Is After ADA-accessible?
A: Yes, After lounge is ADA-accessible.
Q: Can After host my private event?
A: Yes. We have many options for private events — at After, in our spacious new room next door called The Canvas by Ever, on our outdoor rooftop terrace and in Ever restaurant. We can accommodate from 8 to 80 guests in various spaces throughout our building at 1338 W. Fulton St.
Q: I’ve read this FAQ but still have a specific question. Can I contact After directly?
A: Yes, please email us at firstname.lastname@example.org. Your email will be returned within 24 hours.